These Terms of Service (“Terms”) govern your access to and use of the website www.alainstore.in and any related services (collectively, the “Site”). By accessing or using the Site, or by placing an order with us, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. General
AlainStore is operated by Sujal Shankar (trading as AlainStore), with its registered manufacturing and business address at:
GF Plot No. 179, Swaminarayan Nagar Society, Katargam, Lalita Chokdi, Surat, Gujarat – 395004, India.
We reserve the right to update, change, or replace any part of these Terms at any time. Continued use of the Site after any changes constitutes your acceptance of the revised Terms.
2. Online Store Terms
By using this Site, you confirm that you are at least 18 years of age or the age of majority under the laws of your jurisdiction, and you have the legal capacity to enter into this agreement.
You agree not to use the Site or our products for any illegal or unauthorised purpose, nor to violate any applicable laws (including copyright laws). You must not transmit any worms, viruses, or any code of a destructive nature.
3. Accuracy of Information
We strive to provide accurate information, but we do not warrant that the content on this Site is always accurate, complete, or up-to-date. All material is provided for general information only. Any reliance on the material is strictly at your own risk.
4. Modifications to the Service and Prices
Prices of products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
5. Products or Services
All products displayed on the Site are subject to availability. Certain products may have limited quantities and are governed by our Return & Replacement Policy and Warranty Policy.
We have made every effort to display colours and images accurately. However, we cannot guarantee that your device’s display will accurately reflect the actual colours of the products.
We reserve the right to limit or cancel orders that, in our sole discretion, appear to be placed by dealers, resellers, or distributors.
6. Accuracy of Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update your information (including email address and payment details) to ensure smooth transaction processing.
We reserve the right to refuse or cancel any order at our sole discretion.
7. Third-Party Links and Tools
We may provide access to third-party tools or links over which we have no control. Such tools are provided “as is” and “as available” without any warranties. We disclaim all liability arising from your use of any third-party tools.
8. User Comments, Feedback and Submissions
Any comments, feedback, suggestions, or other submissions you provide to us shall become our property. We may use, edit, copy, publish, distribute, and translate them without restriction and without any compensation to you.
9. Personal Information
Your submission of personal data through the Site is governed by our Privacy Policy (which will be published separately on the website).
10. Errors, Inaccuracies and Omissions
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information on the Site at any time without prior notice.
11. Prohibited Uses
You are strictly prohibited from using the Site for any unlawful purpose, to solicit unlawful acts, to infringe intellectual property rights, to harass, or to interfere with the security features of the Site.
12. Disclaimer of Warranties and Limitation of Liability
The Site and all products are provided on an “as is” and “as available” basis without any warranties of any kind. We do not guarantee uninterrupted, timely, secure, or error-free use of the Service.
To the maximum extent permitted by law, AlainStore, its owner, directors, employees, or agents shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products.
13. Indemnification
You agree to indemnify and hold harmless AlainStore and its owner from any claim, loss, or demand (including reasonable legal fees) arising out of your breach of these Terms or violation of any law or third-party rights.
14. Grievance Redressal
In compliance with the Consumer Protection (E-commerce) Rules, 2020, we have designated a Grievance Officer:
Name: Sujal Shankar
Email: support@alainstore.in
WhatsApp: +91 95005 19005
Any consumer grievance will be acknowledged within 48 hours and resolved within 30 days.
15. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located at Surat, Gujarat.
16. Severability and Entire Agreement
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be severed and the remaining provisions shall remain in full force. These Terms, along with our Return & Replacement Policy and any other referenced policies, constitute the entire agreement between you and AlainStore.
How to Contact Us
For any questions regarding these Terms of Service, please contact us at:
Email: support@alainstore.in
WhatsApp: +91 95005 19005
AlainStore
GF Plot No. 179, Swaminarayan Nagar Society,
Katargam, Lalita Chokdi, Surat, Gujarat – 395004, India
Thank you for choosing AlainStore.
— Team AlainStore