





FAQ's
PRODUCT QUESTIONS
Does the Prime come with a MagSafe ring?
Yes. Every alain Prime includes a MagSafe ring in the box for use with non-MagSafe cases.
What is the wireless charging speed?
15W MagSafe — the maximum wireless speed supported by Apple's MagSafe system.
What iPhones is it compatible with?
iPhone 12 and above — all iPhone 13, 14, 15, and 16 models.
How many charges does 5000mAh deliver?
Approximately one full charge for most iPhones.
Is 10.25mm genuinely slim?
Yes. 10.25mm is thinner than most phone cases. Combined with an iPhone, the total depth is comparable to a phone with a slim wallet case.
Can I use my iPhone normally while the Prime is attached?
Yes. The Prime snaps to the back and does not block the screen, buttons, camera, or charging port.
How long to charge the Prime itself?
Approximately 1.5 hours from empty with a 20W USB-C adapter.
Is the Prime allowed on flights?
Yes. At 5000mAh (18.5Wh), within all airline carry-on limits. Hand luggage only.
What is the difference between the Prime and the Air Mag?
The Prime is slightly thicker (10.25mm vs 9mm) and comes with a MagSafe ring in the box. The Air Mag has a metallic finish body. Both deliver 15W MagSafe and 20W wired.
What warranty does it carry?
Warranty details on the product page. Contact support@alainstore.in for claims.
