FAQ's
PRODUCT QUESTIONS
Will it fast-charge my MacBook Air?
Yes. The LumoPower delivers 65W PD — sufficient to fast-charge MacBook Air M1, M2, and M3 from 0 to 50% in approximately 45 minutes.
Can I charge my MacBook and iPhone simultaneously?
Yes. The primary USB-C port delivers 65W for the MacBook. The secondary USB-C port delivers 18W for a phone. Both work simultaneously.
How many MacBook Air charges does 30000mAh deliver?
Approximately 2.5 full MacBook Air charges. Actual count depends on your MacBook model.
Does it charge MacBook Pro?
The 65W output charges MacBook Pro 13-inch at full speed. MacBook Pro 14-inch and 16-inch require higher wattage for peak charging — the LumoPower charges them but more slowly.
What does the LCD display show?
Exact remaining battery percentage. Press the power button once to check.
How long to charge the LumoPower itself?
Approximately 3.5 to 4 hours from empty with a 65W or higher USB-C input adapter.
Is it allowed on flights?
At 30000mAh (111Wh), the LumoPower exceeds the 100Wh carry-on limit for most airlines. Check with your specific airline before travelling.
How many devices can I charge simultaneously?
All four ports — 2 USB-C PD and 2 USB-A — can operate simultaneously.
Does it support pass-through charging?
Pass-through is supported but not recommended for regular use due to additional heat generation.
What warranty does it carry?
Warranty details on the product page. Contact support@alainstore.in for claims.